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 Senior Solutions Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This position closes at 2:00 p.m. on Thursday, May 31st, 2012. This is a 7-month contract opportunity.Overview Our client is seeking a Senior Solutions Analyst. They are implementing a configuration management discipline geared to understand the assets in their environment.Role and Responsibilities The successful candidate will have done &configuration management& before and must be able to help build this discipline in a very short time frame. The client wishes to get it operational quickly. You should be: Somebody who can understand how to utilize architecture; understanding how all the touch points come together When something is changing, you will need to know exactly what else will be impacted. Risk evaluation is crucial Must understand how they are providing solutions into the environment. Qualifications Required Skills: Must have ITL V3 Certification Auto Discovery experience Good &Service Management& experience Oil & Gas helpful, but not mandatory. How to Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1342 - Senior Solutions Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 Intermediate Solutions Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This position closes at 2:00 p.m. on Thursday, May 31st, 2012. This is a 6-month contract opportunity.Overview Our client is seeking a Solutions Analyst.Role and Responsibilities The selected candidate will require hands on experience in the software development life cycle, with an understanding the entire SDLC (Systems Development Life Cycle) Will be working as the &intermediary& between &Build& and &Operations&, to provide a smooth transition Build &release cycles& - taking it from test; understanding what is coming through each phase, then bringing it into the environment. Qualifications Required Skills: Must have ITL V3 Certification ITIL service management background for process and standards development Must have deep &Service Management& focus Working with people across the organization, including Service Management, so must be able to deal with experts in the field Must understand process analysis and design Strong understanding of &service management& Good understanding of &change release& process SDLC principles. How to Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1341 - Intermediate Solutions Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 Business Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This position closes at 3:30 p.m. on Monday, May 28th, 2012. This is a contract opportunity running through December 31, 2013.Overview Our client is seeking a Business Analyst for their online customer services application.Enhancing and expanding the offering of functionality to users is the purpose of this project. The application has internal facing and external facing components. External facing transaction capabilities are the next step of this application's evolution.Role and Responsibilities Working with the client subject matter experts, Technical Team Lead and development team to define business and technical requirements, and other project deliverables as identified by the project management team and as defined as part of the client's internal Methodologies. Qualifications Required Skills:The successful candidate will have solid experience as a key project resource to liaise and negotiate scope with the client, and to interact and lead the development team and other project stakeholders. Extensive experience in collecting requirements (business/technical), documenting these requirements and obtaining required sign-offs, coordinating many aspects of Business System Acceptance Testing, making presentations/walkthroughs to the business and working closely with the technical team in order to build the solution's features to specification is required. Analytical skills (10 years) Leadership skills (10 years) Organizational skills (10 years) Communication skills (10 years) Problem Solving skills (10 years) Documentation skills (10 years) Presentation skills (10 years) Usability Principles (5 years) Design Principles (5 years) Test Planning (5 years) Prototyping (5 years) Previous work experience with the following tools: (i) Microsoft Office Suite; (ii) Balsamiq; and (iii) HP Test Director. Desired Skills: Project Management exposure and/or previous experience. Negotiation skills. Excellent communication and diplomatic skills; the ability to develop trusted relationships with clients in Assessment. Work in a team environment, demonstrating leadership, innovation, initiative, a customer service focus, positive ambassadorship and the ability to meet commitments and be accountable for results. How to Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1345 - Business Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 Senior Support Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This position closes at 2:00 p.m. on Thursday, May 31st, 2012. This is a 8-month contract opportunity.Overview Our client is seeking a Senior Support Analyst to provide Oil and Gas Application Maintenance and Support.Role and Responsibilities This opportunity is for a Senior Support Analyst with a very heavy emphasis on Oracle. While this role will not be doing new development, there must be a good &awareness& with Oracle. This is a position where the client will be looking at leadership skills from the selected candidateQualifications Required Skills: Strong knowledge of Oracle Experience with Support and Maintenance Must have good experience supporting clients Very strong experience with the MS suite of products Experience in Oil & Gas preferred (upstream, downstream, retail or health & safety). How to Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1343 - Senior Support Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 IT DIRECTOR, PROJECTS
Not Specified, Manitoba (MB) British Columbia Ferry Services Inc
With 47 ports of call, 35 vessels, and more than 500 sailings every day, BC Ferries is the largest independently-owned ferry company in the world. Dedicated to safety, excellence, innovation, and people, we are committed to continuously improving the west coast travel experience of our customers. IT DIRECTOR, PROJECTS Victoria You are a dynamic leader and an integral member of the Senior IT Management team, responsible for overseeing and managing a large program in support of business initiatives for customer facing and front line applications which involves managing multiple streams within the program. Working closely with Management and Executives, the IT Director, Projects ensures program alignment with business objectives. You are a highly disciplined, organized self-starter with excellent interpersonal and presentation skills and you are a strong leader with a proven track record of effectively leading and motivating others. You possess an expert understanding of Project Management methodologies and have a solid understand of recent technologies. You are analytical when assessing processes aimed at achieving a high level of customer satisfaction, and are able to successfully oversee an IT major program at a senior level. You have a minimum 10 years experience in project and program management and have experience with organizational and change management. In addition you have extensive experience managing large complex capital projects that involve business transformation and business process re-engineering, with budgets in excess of $5 Million. You have a degree equivalent education in Business or Computer Science, or other IT related discipline. PMP and ITIL certification will be considered an asset. Email your Resume, in one of the following formats; Plain text, MS Word, or PDF, quoting position title, by 1:00 pm, Friday June 1, 2012 We appreciate the interest of all applicants; however only those selected for an interview will be contacted .
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 Pharmacist
Pembroke, Ontario (ON) Calian
Type of Assignment: Full Time or Part Time, Contract Description of Project or Company/Organization: Calian is pleased to be a part of Canada's healthcare industry. Our dynamic healthcare teams consist of more than 500 professionals providing premier healthcare services coast-to-coast at over 30 locations in Canada.Through our Health Service Support Contract with the Department of National Defence, Calian's healthcare professionals work in partnership with military healthcare teams providing primary care to today's Canadian Forces.The Calian advantage: Regular weekday hours No evening or weekend work No overtime Job Description: Calian is currently seeking a full time and part time Pharmacist for contract opportunities at the Canadian Forces Base located in Petawawa, ON. The civilian Pharmacists in this role are responsible for the provision of pharmaceutical services and support to Canadian Forces Members. The successful candidates will: Receive, process and dispense prescriptions in accordance with CF policies and ensure the appropriate drug therapy for patients Ensure security procedures are maintained to properly store Narcotic and Controlled drugs Respond to inquiries from health care providers and patients on medications and/or drug administration and makes recommendations Participate in educational research projects/studies and participate in medical rounds, and review/update patient charts/CFHIS. Prescribe OTC and Schedule II products and Lab Tests are per the Delegated Medical Acts Policy. May provide Continuing Care Prescriptions as per policy. Maintain medication and pharmacy inventory and provide medical supplies to all Units supported by the pharmacy department. Assess pharmaceutical care and medical supply services provided by non-medical units or non-CF facilities. Performs user's maintenance on pharmacy equipment and loaners kept in pharmacy stores. Maintain current catalogues and other reference material for the Pharmacy library. Participate in QI activities and initiatives. Promote and maintain a safe work environment for staff. Promote patient safety.Mandatory Qualifications: Must hold a valid and current license with the Ontario College of Pharmacists and provide evidence of good standing Bachelor of Science in Pharmacy
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 Executive Assistant
Calgary, Alberta (AB) Blue Chip Recruiting Ltd.
Applicants must be legally entitled to work in Canada. Making a false statement regarding your status will instantly disqualify you from consideration.Commission/Bonus Plan. OverviewYou must be able to work in a small office environment, 1 to 3 people in the office only. It is a very busy environment but intimate, so you must be able to get along with people well. General and miscellaneous office duties include assisting, participating and performing the following: Executive Assistance co-ordinate and schedule appointments organize meetings, agendas and conference calls maintain calendar and contact listings arrange commercial or private airline travel, hotel, car reservations and prepare itinerary, both corporate and personal ? track travel reward programs arrange catering for boardroom functions preparation of corporate correspondence by composing and/or editing a variety of documents, including confidential correspondence plan, organize and co-ordinate functions and special events? process orders as requested, issue quotes, PO numbers, assist with sourcing, liaison with suppliers create new files and folders, process new contacts in outlook, maintain filing systems of all documentation correspond with personnel agencies and provide backup to recruitment advertising contract renewals cover for Office Manager when absent Accounting Assistance assist with ordering, liaising with suppliers, issuing purchase orders, shipping of goods purchased, tracking and coordinating with custom brokers assist with accounts payable function by verifying and reviewing invoices, communicating with vendors regarding problems and discrepancies, resolving issues assist with data entry of invoices maintaining purchase order and cheque logs organizing and maintaining vendor files on computer drives for specific companies scanning invoices and documents directly to electronic vendor files assist with updating information on excel workbooks Graphic and Office Form Requirements direct graphic agency for company stationary requirements design and create interoffice forms Office Equipment and Supplies order replacement of supplies for office equipment, arrange service as needed maintain office equipment asset files and spreadsheets Information Technology arrange IT systems meetings, agendas and assist with direction of system requirements update and monitor services log web and hosting renewals Assist with any and all other duties and projects as required.Salarynegotiable
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 IT Business Systems Specialist
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This is a permanent employment opportunity. Overview Our client is seeking an IT Business Systems Specialist.The primary role of this IT position is to work with the existing IT Coordinator to assist in and coordinate our client's efforts with respect to the following functions relating to business systems and software needs: Role and Responsibilities The primary responsibilities required for this role are: Enhancing the reliability and integrity of the Corporate Performance Management ("CPM") software system Assisting in the development and auditing of business processes and internal controls relating to new or upgraded business systems and software Identifying and resolving technical business process issues arising from integration of various software systems Coordinating support requests and timely resolution of CPM issues Assisting in evaluation, testing and implementation of new and upgraded specialized software programs Developing system and business process documentation Maintaining the integrity of our client's software test environment and coordinate scheduling of software testing Qualifications Required Skills: In recognition of the critical role this position will have in the ongoing growth and success of our client, it is imperative that the successful candidate possess the following skills, attributes and experience: 5+ years experience in an E&P company Hands on experience and working knowledge of Oracle database architecture Desired Skills: Computer science, engineering or commerce diploma or degree Experience with implementation, support and maintenance of complex business systems architecture Very strong skills in Oracle Essbase & Hyperion CPM suite Knowledge of internal control systems related to IT solutions Familiar with Business Analysis Body of Knowledge How To Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1334 - IT Business Systems Specialist as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 Pharmacist
Brandon, Manitoba (MB) Calian
Type of Assignment Casual Length of Assignment Until March 31st, 2013 Description of Project or Company/Organization Through our Health Service Support Contract with the Department of National Defence, Calian's civilian healthcare professionals work in partnership with military healthcare teams providing primary care to today's Canadian Forces Members. Job Description:The Civilian Pharmacist in this role is responsible for the provision of pharmaceutical services and support to Canadian Forces Members. This is a unique opportunity to work in a challenging and rewarding work environment with a strong focus on teamwork. The individual would participate in medical rounds within the clinic as well as in the management of the onsite Pharmacy: Processes new prescriptions and/or refills Updates the computerized record system and ensures that accuracy of medications dispensed for distribution to patients Ensures the appropriate drug therapy for patients Responds to inquiries from the healthcare staff and patients on medications and/or drug administration and makes recommendations Participates in educational research projects/studies Maintains count of narcotic and controlled drugs and pertinent records Maintains stock medication and pharmacy inventory and ensures shipments of medications, and other items Updates the Narcotics and Controlled Drugs Destruction files Compiles and faxes destruction lists to the Dangerous Drugs Bureau for Authorization to destroy Narcotics and Controlled drugs.Mandatory Qualifications: Must hold a valid and current license from the Manitoba Pharmaceutical Association Baccalaureate degree in Pharmacy
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 Business and Process Architect
Mississauga, Ontario (ON) Calian
Type of Assignment Contract, full timeLength of Assignment: 12 Months Job Description: TECHNICAL Extensive knowledge on Planning and Forecasting methodology using Consolidation, Planning and Datawarehouse tools/applications Strong Business Intelligence skills and at least 3 referenced ClientsDOMAIN In depth knowledge on Financial Planning and Reporting and Datawarehouse architectures Ability to understand and interpret Balance Sheet, Profit Loss statement of large enterprise (ability to define the Account hierarchy to support GAAP and Management reporting requirements) Understand different forecasting methodology like 5 quarters rolling Understanding of Trending, Judgment to make budgeting and forecast based decisionsMandatory Qualifications: Business and Finance Process Architect with 10-12 years experience. Strong hands-on experience in Business Process analysis and design. Extensive knowledge on Planning, Forecasting, Budgeting, Consolidation methodology using Oracle tool suite Extensive knowledge of Financial GAAP and Management Operations reporting and reporting tools Use of Workspace, FDM, Essbase and Smart View (desirable) Hands on experience with Facilitating decision making workshops for executives Experience with multiple CoA's mapped to a single CoA to produce Financial Reports (GAAP/Stat and Management) Experience in creating rule files, knowledge on Hierarchy, Generation map it to Hyperion In depth knowledge on Financial Planning and Reporting Ability to understand and interpret Balance Sheet, Profit Loss statement of large enterprise Understand different forecasting methodology like 5 quarters rolling Ability to work closely with the IT Development teams in Business; in design & development area. Put the company first in defining a solution model that aims to provide Client with an end-to-end integrated team structure that offers services across architecting - development & sustenance. Large complex Project Management experience is a must Substantial Experience with Big 4 as an executive is a must. Excellent communication and presentation skills are a must.Special Conditions: Must be willing to travel at least 75% of the time This position does not exist in GCP This position does not have direct reports. However, this position would lead design and development teams of 4 to 5 personnel Candidates can be based out of any Canadian or US major cities.
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 Senior Sales Executive
Victoria, British Columbia (BC) Foundationsearch.com
Senior Sales Executive Product Our clients are charities and non profit organizations in the USA & Canada. We offer our clients a software funding solution that provides them access to an online resource which allows them to source and track funding for their philanthropic needs. We are the key source of funding information for non profit organizations. The Role Reporting to the Sales Manager, the Senior Sales Executive is a proven closer. Working directly with a Pre Sales Rep, the Senior Sales Executive will be responsible for guiding proven, qualified prospects through the online web demonstration and ultimately the closing process. You will perform online web demonstrations of our software and close deals on a daily basis. You are motivated by your strong desire to succeed, and you consistently strive to exceed targets. You will bring to this role: Excellent communication skills both verbal and written Minimum3 years previous B2B sales experience Excellent prioritization and time management skills Successful experience prospecting and qualifying complex sales involving multiple influencers is an asset Completed online demo's or webinars as part of your selling process is an asset Prior experience working with non-profit organizations is an asset A background in creating key relationships with C level executives is an asset Previous history in software sales is an asset
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 Business Development Manager
Edmonton, Alberta (AB) ADGA Group
Are you a Business Development Manager living in the Edmonton area? We are seeking a Business Development Manager who enjoys occasional travel within the Western provinces of Canada. As a Business Development Manager you should have a background in the following areas: Information Technology DND Security Project Management Responsibilities: Assist in responding to RFPs, TBIPS and other govt. services procurement vehicles. Ability to identify new business opportunities. Building new client relations while maintaining current client database. MUST be able to obtain a valid Secret clearance We thank all applicants for forwarding their Resume to us; only best fit applicants will be contacted. Thank you
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 Receptionist/Jr Administrative Assistant
Vancouver, British Columbia (BC) Foundationsearch.com
Receptionist/Jr Administrative Assistant We are looking for a full-time, bright, highly motivated and computer literate Receptionist Jr/Administrative Assistant. This is an entry level position with potential for advancement within the company. Reporting to the Administration Manager, your tasks and responsibilities will be varied. General daily tasks include answering the telephone, greeting visitors, negotiating and placing stationary orders, filing, faxing, photocopying, collecting/distributing mail and database management/data entry. Further tasks will involve assisting other departments on an ad hoc basis. The successful applicant must have superior written and oral English communication skills, and competency using MS Office. The ability to keep a calm and pleasant demeanour in a busy environment is a must. At Metasoft Systems Inc, we offer an opportunity to learn and grow with a leading-edge, technology-based company. Our compensation and benefits package includes competitive salaries, benefits and education assistance. This is an entry level position with potential for advancement within the company. We would like to thank all that applied for their interest in Metasoft; we will only be contacting the short listed candidates.
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 Datawarehouse Architect
Calgary, Alberta (AB) Conduit Group Ltd
Datawarehouse Architect Conduit Group is currently searching for dynamic Datawarehouse Architect to join their client's growing technical team. Focussed in the Oil and Gas sector this crucial role will be responsible for the delivery of a robust, scalable architecture that meets the fast paced business needs of our client. Working closely with the Business Analysts and Integration Developers the successful Data Architect will oversee the entire Datawarehouse including the development of logical data models and documenting in Entity -Relationship Diagrams. Specific Responsibilities will include: Designing a strategy that maximizes the value of the data as an enterprise asset. Maintaining logical and physical data models and data quality metrics. Coordinating of metadata associated with the applications. Developing technical design documents and data standards. Planning relevant architecture and infrastructure support of the data management process/procedures. Supporting the build out of the Datawarehouse, data marts and operational data store. Communicating effectively with other technical and production teams. Requirements will include: Strong working knowledge of Business Intelligence and underlying technologies. Solid understanding of multi-dimensional and operational data store models. Proficiency with information access methods and patterns. Working knowledge of ETL processes, Datamodelling as well as data warehousing architecture and design. Ability to read and interpret generated data models. Experience collecting complex business requirements. Excellent verbal and written business communication skills. Preferably a Bachelors of Computer Science or related educational training. The successful candidate will enjoy and generous compensation package, flexible work environment and excellent growth opportunity. This role can be a permanent or contract role depending on the successful candidate's preference and adaptability. If you are interested in this challenging but rewarding opportunity please submit your Resume
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 Senior Software Developer
Winnipeg, Manitoba (MB) Legacy Bowes Group
Senior Software DeveloperReporting to the VP Software Development with direction and evaluation from Project Managers. POSITION OVERVIEW: The Senior Software Developer plays a senior role in the development of a custom application by performing both the duties of a technical analyst and lead programmer. As a technical analyst, the Senior Software Developer is responsible for making design decisions regarding the implementation of the client's frameworks and architecture standards to business requirements. The Senior Software Developer also plays the role of lead programmer on projects; carrying out analytical and programming activities and mentoring other developers who may be called upon to assist on larger projects. QUALIFICATIONS: The Senior Software Developer must meet the minimum requirements of a University Degree specializing in the field of Computer Science or Engineering and 2 years of software development experience (preferably working in a software retail environment). Diplomas relating to information technology or Degrees in other disciplines are also acceptable given a minimum of 3 years of software development experience. The Senior Software Developer must have a solid understanding of software design principles and a proven ability to apply these principles. RESPONSIBILITIES/DUTIES: Primary Responsibilities: Analysis - Performing technical design duties which include the analysis of business requirements and applying methodologies to produce development estimates and functional specifications for use by other members of the team: other developers, Product Analyst, Quality Assurance Specialist & Technical Writers. Programming - Implementing change requests (enhancements & defect corrections) various in-house built applications utilizing Microsoft VB.NET or C# and strong understanding of SQL and ensuring that coding standards are adhered to at all times. This includes the development and maintenance of standard and custom reports and developing/maintaining automated installation scripts and upgrade routines. Testing - Unit testing changes made to the application prior to releasing new builds to QA Specialist(s). This includes testing the installation of the product in different environments, supported upgrade paths, testing interfaces with other in house and 3rd party products. Technical Documentation - Creating and maintaining functional/technical specifications, data dictionaries/data schema and process flow diagrams. Secondary Responsibilities: Mentoring - Training and guiding other more junior software development staff on processes and application tools, performing regular code reviews. Troubleshooting/Support - Providing second level support to end users through the support department and in collaboration with the Billing Management Product Analyst to resolve complex/technical support issues. Quality Assurance Reviews - Reviewing and providing feedback on business requirements, test plans, project plans, user documentation, technical bulletins, RFP's and other documentation related to in-house applications. Administration - Compiling & submitting timesheets and status reports to describe progress on development projects and assignments on a weekly basis, updating the status of Defects/Enhancements in Change Tracking System. Miscellaneous - Other duties as assigned. SKILLS & CHARACTERISTICS REQUIRED FOR THE POSITION: Programming/Technical Skills - expertise with VB.NET and/or C#, Microsoft Visio & Excel, Microsoft SQL Server 2000/2005/2008 Enterprise Manager/Management Studio, SQL Profiler and other performance monitoring tools, Microsoft Visual SourceSafe, Redgate SQL Compare. Problem Solving - strong problem solving skills are mandatory to assist in resolving complex support and/or implementation issues. Communication - exceptional writing skills are required in order to create and maintain functional design specifications and other technical documents. Attention to detail is a must. Teamwork and Collaboration- The Senior Software Developer will be expected to collaborate will all members of his/her team to ensure project timelines and deadlines are met. KEY PERFORMANCE METRICS RELATED TO THE POSITION: Product designed as per requirements Product stability, quality and usability
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 Support Specialist (Software)
Mississauga, Ontario (ON) Reynolds & Reynolds (Canada) Ltd.
Reynolds and Reynolds (Canada) Ltd. is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships. The primary responsibility of the Support Specialist is to provide telephone support to new and existing customers regarding Reynolds and Reynolds business software products and services. You will serve as a single point of ownership for reported customer problems to ensure resolution and ultimately, customer satisfaction. The goal of this role is to understand customer business processes and apply priorities to calls accordingly while following call centre procedures to document customer issues, troubleshooting steps and resolution in a call tracking tool. Escalate reported issues to the next level of support as appropriate. Training: Extensive paid training includes on-the-job training with an experienced team of Support Specialists, web-based training modules and the possibility of travelling to our corporate headquarters in Dayton, Ohio to attend classroom-based training. Requirements: University degree or College diploma, preferably in Business or Technology Previous experience in customer service OR technical support Familiar with Microsoft Office and Internet Explorer Strong analytical and problem-solving skills Team player with excellent customer service and communication skills Available to work rotating shifts, including some Saturdays Benefits: We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: Medical, dental, vision, and life insurance Pension plan (50% company match); Canada Savings Bond Campaigns Professional development and training Promotion from within Referral bonuses Group Home & Auto Insurance discounts Company sponsored events including barbeques, sporting events and quarterly business presentations Associate discounts on cars, computers, hotels, events and much more To Apply: Email your Resume Quote Reference #JS134 in the subject line
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 Application Maintenance and Support Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This is a 12 month contract position.Overview Our client is seeking an Application Maintenance and Support Analyst. Reporting to the Application Management Lead, the Application Maintenance and Support Analyst provides application support to the organization and a wide variety of application related services such as application life cycle management.This role will assist with the day-to-day service requests from users and support other IT operational areas in managing and resolving incidents. They also bring broad applications knowledge, significant support experience, process analysis, understanding of business and technical requirements, some training experience and the ability to work closely with technical and business users.Role and Responsibilities Provide application support and maintenance including daily checks, minor fixes or changes and minor application upgrades/patches (as well as documentation management) for specialist, COTS and custom applications Manage life cycle of applications, including installation, maintenance and decommissioning As part of systems testing and implementation, support service readiness and acceptance efforts Support the service transition team (including document reviews) during release management and new service introductions Support the Service/Help Desk in day-to-day end-user assistance and event management, including Incident troubleshooting and resolution Support the Server and Desktop Support and Maintenance team in providing telephony and mobile devices deployment, support and maintenance Support the acceptance, approval and fulfilment of provisioning request Manage and maintain the security services and applications for Security Operations Manage the organization's compliance to internal/external security and security accreditation regulations and policies Ensure all services comply with quality assurance and control specifications Support testing Provide on-call support as required Qualifications Required Skills: College diploma, university degree, or equivalent experience, in Information services Minimum 5 years in an applications support role Experience with a variety of enterprise level business applications and functions Experience supporting security infrastructures Strong data analysis capabilities Advanced Excel and proficiency in the core Microsoft Office suite Minimum 5 years development/support of database applications Experience working with information technology in an oil and gas domain Expert in application and maintenance support, assisting Tier I and Tier II personnel Experience assisting solution research and development for new and unknown issues Can assess work prioritization to enhance customer satisfaction Able to lead problem solving with clients when Tier I and II personnel require assistance Desired Skills: ITIL Foundations Experience in application development methodologies and integration techniques Minimum 4 years development/support of Oracle applications Minimum 2 years experience in Downstream Minimum 2 years experience in Midstream SAP Strong communication skills - both written and verbal Effective analysis skills and able to facilitate solution definition with users Strong leadership and team building skills How To Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1339 - Application Maintenance and Support Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 Developer
Mississauga, Ontario (ON) Tech Data Canada Corp.
Developer Department:Business OperationsGENERAL SUMMARY: This job function has a high demand and focus on complex development of new and existing reports, applications and database solutions. The incumbent is required to have advanced level knowledge of tasks related to analysis, design, development and support of Microsoft Access, SQL, Visual Basic/VBA and .NET applications. The incumbent is expected to have significant skill/knowledge in system functionality, user interface design, report design, structured programs and database design, along with experience and skill to determine the best methods and programming technologies to utilize for a robust and user-friendly end result. Knowledge and experience with SAP BusinessObjects (WEBI, Crystal Reports, Analysis) an asset.The incumbent is required to work directly with Business Analysts and Business Stakeholders to determine requirements, assist in the analysis of projects, conduct research to determine best methods and/or tools and assist in creating training materials, conducting demo's and training sessions. Candidate must possess strong oral and written communication skills and a good knowledge of IT development policies and procedures.They are also required to serve as a senior analyst on special projects and development of required business management tools and reports. The incumbent is expected to stay current on all new tools and techniques, to enable them to determine the best solution for assignments.Additional responsibilities include adhoc-reporting requests and general modifications to existing databases on an as needed basis.Primary Duties and Responsibilities:Under the general direction of the Business Operations Management team, the individual will focus primarily on the following areas: Design and Develop required robust and user-friendly business management applications and reports, using various tools (Microsoft Access, SQL, .NET, VB, BOBJ, etc.) Analysis of business requirements and documentation of technical system design Provide technical support for existing Microsoft Access, SQL, .NET and Business Objects based applications and reporting solutions, including the development of enhancement requests and defect resolution Work with IT development team members to translate client requirements into projects Provide project status and time accounting as required by the management team Train and mentor other team members on technical methods and procedures as required Provide day to day support activities including investigation and resolution of report defects and consult with business users related to data usage or reporting solutions Research, relate and recommend technical solutions and relevant software application tools and utilities Participate in technical seminars and presentations to promote expansion of skills or to take advantage of new featuresEssential Duties and Responsibilities: Design and Develop required robust and user-friendly business management tools and reports. Support ad-hoc reports and special requests (queries, pivot tables, macros, and databases) based on requirements from Business Analysts, Business Stakeholders, & users Create and maintain documentation on reports, databases, tools, and applications, including key functionality, automation, dependencies, location and basic operation Provide guidance and training (knowledge transfer) to other Developers or Analysts Provide regular written project updates as prescribed by manager, indicating accomplishments, objectives, and any potential obstacles. Provide ongoing maintenance and support for existing tools and reports. Knowledge, Skills, and/or Abilities Required: Educational level: Must Have: University or College Diploma Preferred: University Degree Specialties/Major Subjects: Must Have: Bachelor's Degree in Information Technology (or equivalent experience) Type of work experience: Must Have:Strong Microsoft Access, Visual Basic/VBA and .NET development knowledge and skillsProficient at developing SQL Stored Procedures 3 years + of relevant work experience with application/report development life cycle from requirements definition through to implementation.Preferred:Microsoft SharePointExperience with Webi, Crystal Reports Advanced Analysis. Widgets, Explorer and BW Query DesignSAP BusinessObjects report development Years of experience in the industry: Must Have: A minimum of 3 years report development experience, developing with Business Object sOther related experiences: Must Have: Advanced knowledge of and proficiency with Microsoft Office computer applications, including Word, Excel Preferred: Experience with Business Objects BI Platform 4.0 Experience integrating Business Objects report applications with SAP BW BEx queries Experience with XcelsiusProject Management and Datawarehouse experience Java, Ajax, .ASP Additional skills: Must Have: Advanced Report & Database Design, Business Data & Problem Analysis Strong communication and inter-personal skillsPreferred:Familiarity with principles of IT project management and IT governance
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 Supply Chain Planning and Operations Manager
Mississauga, Ontario (ON) Staffclick Personnel Inc
Supply Chain Planning and Operations Mgr JobID: P2536 Location: Mississauga Position Type: Permanent Approximate Pay/Salary: Description: This is a great opportunity for a seasoned Supply Chain Professional to join a very successful and growing CPG organization. The successful candidate will: be very strong in the S&OP process, will have spear headed the S&OP process in a previous role and will be up to the challenge of developing S&OP for this organization have strong management skills and be comfortable in both a tactical role and later a strategic role have 5-7 years of experience in a Consumer Packaged Goods Environment, coupled with a BA in a related field, MBA is preferred have previous demand planning experience using Manugistics and supply planning experience using SAP APO. This is a great opportunity to join a very metric driven organization and be able to see the impact of your best practice implementations.
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 Trucking Parts Delivery Supervisor
Mississauga, Ontario (ON) Staffclick Personnel Inc
Trucking Parts Delivery Supervisor JobID: P2537 Location: Mississauga Position Type: Permanent Approximate Pay/Salary: $40,000 - $50,000 Description: Our client, a successful mid-sized transportation company located in Mississauga, is looking to hire a customer focused Parts Department Supervisor. Reporting directly to the Parts and Warranty Manager, the incumbent will be charged with the responsibility of managing parts and warranties, supervising employees along with driving continuous improvements within the department. This role is a great opportunity for anyone who is looking to join a fun and dynamic work environment, who has previous experience working as a trucking parts delivery individual, and who has previous experience coaching and mentoring .If you are driven, have previous transportation experience and want to take the next step in your career, apply today.
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 Senior Desktop Support Analyst
Calgary, Alberta (AB) West Works Group Inc.
Contract Term This is a 12 month contract positionOverview Our client requires a Senior Desktop Support Analyst. The Client Support Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks which include receiving, prioritizing, documenting & actively resolving end user help requests. Resolution of issues may involve the use of diagnostic & tracking tools, as well as require that the individual to provide hands-on help at the desk top level. Role and Responsibilities Working within the information technology management (ITM) department's desk-side support group, the individual in this position will assist in the delivery of computer support on client Workstation computers. In the ITM group, the individual will be working in a dynamic, challenging & rapidly evolving information systems environment. Team collaboration, organization & a drive for continuous improvement are important in successfully delivering efficient support services. Within this role, the candidate will support a variety of business units & undertake a number of responsibilities to increase value-add to the ITM group's overall service offering. As a senior member of the team, this individual will provide leadership & guidance for the rest of the desk-side team & is expected to set an example. This individual will be directly involved with providing support to senior members of the Client's business community. Furthermore, this position is responsible for providing support & coverage for the desk-side team lead when out-of-office. Monitor queues to ensure suitable response to desk side support requests Appropriate handling of escalations Ensure compliance with ITM processes and polices Identify and suggest enhancements for desk side support initiatives Participate in service improvement initiatives Physical capability to carry 40 lbs Ability to travel internationally Expectation for some shift adjustment and on-call duties Qualifications ASSET MANAGEMENT: Process improvement & support for strategic decision making; inventory control; increase accountability to ensure compliance; enhance asset performance & life cycle management; risk reduction via standardization/documentation/loss detection INCIDENT MANAGEMENT: Incident detection/recording/classification & initial support; investigation/diagnosis; resolution & recovery; incident closure; incident ownership, monitoring, tracking & communication ITIL Foundations Microsoft Certified IT Professional (MCITP) University degree or diploma in Computer Science Experience working with Information Technology in the Oil & Gas industry Experience with monitoring & improving service & process effectiveness Experienced in implementing & supporting a company-wide, centralized support function Keeps current on industry trends & experiences Knowledge of risk management practices Ability to manage multiple assignments & tasks within a dynamic multifaceted environment Ability to work independently and in a team environment Demonstrates the ability to solve highly complicated technical issues Drives accountability across the department or business unit Effectively communicates between organizational groups & levels Excellent troubleshooting and problem-solving skills along with good understanding of the escalation process Excellent written and oral communication skills Makes good decisions regarding complex issues with limited information Writes clear & convincing professional documents and/or business cases Blackberry enterprise Servers (BES) Comprehension of application Scripting & testing methodologies Comprehensive understanding of Windows XP Operating System (OS) Demonstrated experience in the support of desktops with a working knowledge of Servers in a large Novell Netware & Microsoft Windows mixed environment Experience with Remedy or other ticketing system Networking principles with specific knowledge of TCP/IP Solid understanding of video conferencing Solid understanding/troubleshooting of multifunction printers Understanding of Novell Netware Client Server environment How To Apply If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1333 - Senior Desktop Support Analyst as a Word attachment to Information Technology Recruitment.Only candidates who are authorized to work in Canada will receive consideration. Candidates must be able to communicate fluently and work well in a team environment.
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 CNC and Manual Machinists
Not Specified, Not Specified STAMCO Specialty Tool
Have you ever seriously thought about moving to Canada? Alberta has the fastest growing manufacturing sector in Canada.Come and be part of our rapidly expanding economy. We are in search of highly skilled Manual Machinists and CNCProgrammers for Lathes & Mills for day and afternoon shifts within our Temporary Foreign Worker program hopefully leadingto Permanent Residency in Canada.STAMCO is a family owned, growing full service machine shop offering diverse and interesting work in Edmonton, Alberta,Canada. We are a job shop , production shop, tool & die and mold shop that services the oil, gas, petrochemical,plastics, construction and forestry industry and more. We attribute our success to the skills and diverse work experienceof our employees.For both positions we require a minimum a technician or trade cert and 10 years experience in a manufacturingenvironment. Our wages range from $26 to $33 CAD (£16 to £20) per hour plus overtime, based on relevant experience, and$5 CAD/hr (£3)/hr afternoon shift premium. We offer health/dental/vision/life insurance benefits, profit sharing,pension, and social committee.The primary responsibility of CNC Programmers is to program, set-up and run short to large runs in a timely and efficientmanner. We have Machining Centres ranging from 2 to 5 axis CNC Mills & Lathes. For CNC Programmers we require at least 5years experience programming/utilizing CAM software. Experience with EDM Machines is an asset.The primary responsibility of Manual Machinists is for the Programming, Set-up and Operation of Conventional Lathes,Mills and Drill Presses in a cost efficient and timely manner. Experience with teach lathes and/or complex manualmachining an asset.All employees are responsible to perform in-process cleaning and inspection, and communicate and collaborate with otherteam members when necessary. These parts range from simple oilfield parts to complex molds and multi-stage dies.Please look for more detail on what we do on our website. If you are interested seriously and qualify to come to Canada,please email a copy of your CV to the below address.
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 Account Executive (Sales)
Not Specified, Quebec (QC) PC Mall Canada Inc.
About PC Mall Canada: PC Mall Canada, Inc. is a wholly-owned subsidiary of PC Mall, Inc. with over 300 employees and headquartered in Montreal, Quebec, Canada. It is a dynamic sales operation that includes teams from our PC Mall Sales, PC Mall Gov, and MacMall divisions. (To learn more go to the websites) Focused on relationship telesales, PC Mall Canada account executives benefit from fully paid trainings and certifications that include CISCO CSE, VMware VSP, Microsoft MSE, and others. They also benefit from a large investment made in demand-generating tools, including a leading edge Web-based social network for small businesses, lead generation programs, and a completely rebuilt suite of Web site tools. Job Summary: PC Mall Canada is expanding and looking to add enthusiastic, professional, and goal-oriented outbound sales (telesales) executives to our team in Montreal, Quebec. Account Executives with PC Mall Canada work via the phone contacting and developing new business customers in addition to maintaining relationships with their current customers. Professional Sales Reps at PC Mall will experience extensive paid training, contest opportunities from manufacturers, and a fast-paced exciting team environment. Essential Duties: As an Account Executive, you will be responsible for: Utilizing proven sales methods to prospect and identify new buying opportunities.Providing prospects and customers with PC Mall's certified technology specialist to build consultative long standing business relationships.Develop growth plans for customers.Outbound phone sales (telesales) building a book of business; some outside sales meetings may be required.Overall account strategy development.Communicating PC Mall's value proposition to key decision makers within the organization.Developing, maintaining, and leveraging strong relationships with OEM Partners and distributors.Managing your time effectively to achieve daily sales goals and metrics.Planning daily and weekly activities in order to achieve sales goals and metrics.Preparing quotes and bids as necessary.Entering and tracking orders for clients.Attending vendor/manufacturer training, team meetings, and sales meetings when required. Required Qualifications: Minimum of 2 + years' experience selling technical products with a proven track record in prospecting, qualifying, and closing SMB accounts via phone is highly preferred. (All candidates with technology B2B sales experience will be considered) Experience selling IT Hardware and Software is highly desired.Successful experience cold calling and building/developing relationships over the phone.Closing skills with a hunter mentality ( Ability to break barriers and win ).High Energy, Self Motivated, Enthusiastic, Ambitious, Goal-Oriented, and Success Driven.Strong negotiation, organizational, and presentation skillsRecent university graduates with interest in sales are also encouraged to apply. Additional Information: Permanent, full time Benefits 3 months of paid training Base salary + commission + generous cash/prize incentivesComprehensive health benefitsCareer growth opportunitiesUncapped earning potentialCentral downtown location (connected to the underground network)
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 Java Web Developer
Toronto, Ontario (ON) HInext Inc.
Java Web Developer Please respond with a cover letter highlighting the skills relevant for this job description. Applications without a cover letter specific for this position will not be considered. HInext (pronounced "high-next") is looking for a Java Web Developer who is interested in joining a growing team focused on providing innovative IT solutions to the healthcare sector.Software development at HInext is a collaborative effort including HInext and customers. Our approach challenges team members to be independent thinkers who are capable of contributing their best efforts to delivering the effective software solutions to our customers. Located in the trendy Liberty Village area of downtown Toronto, HInext's offices are easily reached by road, TTC or GO transit. And our loft-based offices allow for easy walking-distance access to cafes, coffee shops, fitness gyms and more.RESPONSIBILITIES Object-oriented analysis/design and implementation Database design and development Written functional and technical specifications Applications built within project timelines with focus on security, performance and scalability Deployment of application to different server environments Working within a team and supporting other team members Rapidly learn new technologies Testing and QA Juggle multiple priorities SKILLS & EXPERIENCE (2 -- 5 years) University Degree in Computer Science - or related Strong communication skills Java, Servlets, JSP, MVC, web services (REST and SOAP) JDBC, MS SQL, Oracle D/HTML, JavaScript, CSS, AJAX, jQuery Eclipse, Tomcat, CVS XML, XSD Microsoft Windows BENEFICIAL TO HAVE HL7 (Health Level Seven) Java Swing, EJB, JNDI, RMI JRUN4, IIS, WebSphere, Apache HTTP JMeter/JUnit/Other testing tools JProfiler/Other performance monitoring tools Jasper Reports/MS SQL Reporting Services Linux Ant C/C++ in Windows environment PHP NSIS/Other install package building tools Design Patterns Frameworks (JAX-RS, JAX-WS, Struts, Spring, Hibernate,etc.) Please respond with a cover letter highlighting the skills relevant for this job description. Applications without a cover letter specific for this position will not be considered.
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 Implementation Specialist
Toronto, Ontario (ON) HInext Inc.
Implementation Specialist Please respond with a cover letter highlighting the skills relevant for this job description. Applications without a cover letter specific for this position will not be considered. HI next (pronounced "high-next") is looking for an Implementation Specialist who is interested in joining a growing team focused on providing innovative IT solutions to the healthcare sector. An implementation specialist becomes an expert on the software of a particular technology company. After a new module is created by the development team, the implementation specialist runs usability tests to ensure that the application is usable and effective for clinicians. The implementation specialist will often be responsible for providing training or guidance on these new modules to customers once released. When a new client purchases the software, the implementation specialist helps the customer install the software, customize if necessary, and teaches key employees how to use it. Throughout the time that the customer uses the software, they may call the implementation specialist for technical support. As the Implementation Specialist you would be acting as the face of HInext and will work directly with our customers, understanding their needs and configuring the software to meet them. RESPONSIBILITIES Management and configuration of multiple complex software implementation projects with the expectation of meeting and exceeding company-defined standards. Perform customer training & troubleshooting after software is implemented. For new installations, determine customer requirements and identify necessary configurations and customizations. Work closely with customers to identify potential new features and functionality Work closely with the HInext development team to evaluate and identify potential new features and functionality that could improve the HInext products based on customer feedback. Develop strong relationships with customers to deliver exceptional service and ensure that expectations are exceeded. Run tests to determine if new functionality or modules meet customer expectations. SKILLS & EXPERIENCE Bachelor's Degree in Computer Science, Technology, Health Informatics or related field Strong project management skills are necessary for multi tasking and effective communication between customer and HInext staff. Excellent communication skills; interpersonal, written and over the phone Must be comfortable using technology and be able to explain it to others Good time management skills - must be able to manage their time well and handle multiple projects simultaneously Understand web applications and the technology behind them. Basic SQL/Database experience Beneficial TO HAVE Be able to read through and understand error log files (troubleshoot) Basic programming experience preferable Please respond with a cover letter highlighting the skills relevant for this job description. Applications without a cover letter specific for this position will not be considered.
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Informational
